Customer Service


Do you have a question about a product, your order or something else? Don't hesitate to contact us. Always state your order number by questions about your order. We strive to answer emails within 24 hours. Do you want to get in touch with us faster? Contact us by telephone.


Due to the corona crisis, the number of packages to be delivered has increased enormously, resulting in greater pressure on our customer service. It may take longer to receive a response from us than you are used to. Keep in mind that it may take longer for your packages to be delivered. We ask for your understanding and patience in this special period.



 [email protected]
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Barnsteenstraat 1E

1812 SE Alkmaar

the Netherlands

Company registration number: 70065055

VAT-number: NL858125742B01


Opening hours

Monday: 09:00 - 17:00

Tuesday: 09:00 - 17:00

Wednesday: 09:00 - 17:00

Thursday: 09:00 - 17:00

Friday: 09:00 - 17:00

Saturday: Closed

Sunday: Closed


Adjusted opening hours

27-04-2020: Closed (King's day / national holiday)

05-05-2020: Closed (Liberation day)

21-05-2020: Closed (Ascension Day)

01-06-2020: Closed (Whit Monday)

25-12-2020: Closed (Christmas)

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